Question 1

How long in advance should I book my shoot?

Accepted Answer

We suggest you book at least a week in advance, although we will attempt to accommodate last minute requests (but no promises). The ideal time frame to ensure you get YOUR preferred time/date is at least 4 weeks in advance.

Question 2

How many people can book a shoot together?

Accepted Answer

Getting great photos with a group means having ample time on your shoot to do so. In order to do that, we have required package lengths based on number of participants. Our group maximums are as follows:

30 mins: max 6
60 mins: max 10
90 mins: max 15

*If more people show up to your shoot than you originally indicated on your booking form and the total number of people then exceeds the package requirement, extra people above the limit will be charged at $75 per person. The package length and photo quantities will remain as originally booked.

Question 3

When will I see the photos?

Accepted Answer

We will send you an email with link to your online gallery within five business days. There will also be a link in that email to leave feedback and tell about your experience, so please be sure to let us know!

Question 4

Can I see the photographer’s portfolio before I book?

Accepted Answer

Of course! You can view each photographer’s portfolio from their city page! Select your destination here. When you have chosen your favourite photographer check their availability with our concierge team by submitting an inquiry.

Question 5

Can I choose which photos I receive in my gallery?

Accepted Answer

The Flytographer packages include only the ‘best of the best’ from your shoot – as industry practice, your photographer removes any photos with funny faces, closed eyes, and improper lighting. Due to the nature of candid photography, not all shots that are taken will turn out as planned, but if you have any ‘must have’ shots, we would be more than happy to prioritize those shots so that they end up in your final gallery.

Question 6

What format will I receive my photos in?

Accepted Answer

Photos in your online gallery and high resolution link are provided in JPEG format. Please note that to protect the work of our photographers, under no circumstances are we able to provide RAW format files.

Question 7

What if I need to reschedule or cancel?

Accepted Answer

If you need to cancel for any reason, please email or call us and we will refund 90% of your booking fee as long as you provide us no less than 15 days’ notice prior to your scheduled shoot date.

Within 15 days, once the shoot date and time are confirmed (ie. the “Shoot Scoop” is delivered), you may cancel up to seven (7) days in advance of the date and time of the reservation for a 50% refund; we will retain the 50% balance for processing and handling fees. If the Shoot Scoop has NOT been confirmed within this time frame, you may cancel for a 90% refund.

Within seven (7) days of the shoot date and time, all sales are final and there is no refund for cancelled shoots. Please visit our Terms of Service for complete details regarding our cancellation policy.

Question 8

Can I change the route once I've booked?

Accepted Answer

Usually, yes, but sometimes photographers have booked the rest of their day around the location you’ve already chosen so it may not be possible. This is especially true for last-minute changes. We will always try our best to accommodate you, but please note that due to other circumstances, once a route is chosen, we may not be able to change it.

Maui Memories: Private Beach Photos at Dawn or Sunset

About this activity

Highlights

Full description

Included / Excluded

Meeting point

Start Location

Cancellation policy

Frequently asked questions

FAQs

Additional information

Nice - Private Photoshoot with a Top-Rated Local Photographer