Lucerne Day Tour from Zurich

This tour was amazing and our tour guide was the friendliest human. He went over everything in detail, stopped to take pictures and was just so full of light.

My family and I are frequent travelers who regularly book guided tours around the world, and 99% of the time, we have wonderful experiences. Unfortunately, this tour with Best of Switzerland Tours was a massive disappointment. We specifically booked a dedicated English-language tour. However, our guide, Anette, conducted the trip as a bilingual tour in both English and Spanish. While we understand that some tours are mixed, the execution here was completely unacceptable. First, Anette’s English proficiency was not up to par. It was incredibly difficult to understand her, and we found ourselves constantly trying to piece together her incomplete sentences just to understand what she was saying. Second, the commentary was heavily imbalanced. After providing just a few brief, hard-to-understand sentences in English, she would transition into lengthy narrations in Spanish. This is absolutely not what we paid for. We felt completely neglected as English-speaking guests and did not get the educational or enjoyable experience we were promised. We have reached out to the company directly to demand a full refund. If you are looking for a high-quality, clear English-guided tour, I would recommend requesting a different guide or look elsewhere else.

Lucerne is beautiful. U start off on a bus with a knowledgeable guide. When u arrive she brought us to a main area, pointed some sights then she leaves to take another tour somewhere and u r alone for SEVEN (7) hours. It’s way too long. We took a 1 hr boat ride ( just ok) , lunch, lots of snacks and luckily downloaded a walking tour so we had another hour of activities. Just take the train. It’s too much free time.

The drive was stunning, especially as we neared Luzerne. The informational flyer with suggested activities and map with clear meeting place was most helpful. We loved walking around just enjoying the beautiful location and the melding of people from around the world all enjoying a shared experience even though we didn't know any of them. After spending 2 hours cruising on the lake we had a luxuriously long and delicious lunch at Hotel Des Alps, right next to the Chapel Bridge. Even though it was a Sunday and most everything was closed, we filled our day with memories forever.

Beautiful city, wonderful places to visit, delicious food and our favorite was Rosengart museum of art.