Krabi Early Bird Four Island Tour with Phi Phi Island

Krabi eztrails team was amazing. Our guide was Natty and he was excellent and fabulous throughout the entire trip. His knowledge of the areas we visited was top tier. He kept the whole group laughing and excited for the next part of our excursion. Everything was so well executed and we felt pampered in a day that was packed with activities. The snorkeling was my favorite part there were so many interesting creatures to see on the reef and everything was so clean. The guides ensure that everyone in the group helps to preserve nature and “leave no trace” to the places we visited. Thank you!

I 100% regret booking with this company. If I could go back in time and shake myself by the shoulders, I would. At first, I was a little suspicious—their reviews felt weirdly generic. Same phrases, no real experiences, just “amazing” and “wonderful.” The photos looked like they were taken on a Nokia flip phone. But I ignored my gut. Rookie mistake. The day before our tour, we got an email saying our pickup was at 7:40 AM, and if the driver wasn’t there by 8:00, we should call. There was also a note about possible changes due to weather and tides. I don’t know much about tides, so I figured maybe that’s why they changed our time. Nope. Turns out, they just straight-up forgot about us. At 7:30 AM, we were in front of our hotel, waiting like eager little tourists. 8:00 rolled around—no driver. We called. They said, “Oh, we just talked to the driver! He’ll be there in 10 minutes.” Cool, we thought. 8:10. No driver. Called again. “He’ll be there in 10 minutes.” 8:20. Still nothing. Called again. This time, we found out they had never talked to a driver because… there wasn’t one. They never even scheduled our pickup. Our boat had actually left at 6:00 AM, and they just forgot to tell us. Our once-in-a-lifetime tour? Completely ruined. By the time we finally got picked up, it was 9:30 AM. Meaning, my husband and I stood outside in the blazing sun for two hours, sweating, unable to leave because they kept saying, “Just 10 more minutes!” over and over again. We couldn't even go inside to cool off, grab food, or do anything because we were constantly being strung along. But wait, it gets worse. They then assured us, “We’ll get you on a boat, a car is coming for you.” Except, well… communication was an issue. We don’t speak Thai, and their English wasn’t great, which made everything even more confusing. The “10-minute” car finally arrived 30 minutes later. Frustration levels rising. They rushed us to a boat, and I asked, “Where are we going?” Their answer? “Your tour.” Yeah, no. It definitely wasn’t our tour. Instead, they threw us onto some random budget tour that was, frankly, a joke. We spent most of the time sitting inside the boat (with tiny, stuffy windows) while the guide would point outside and say things like, “Monkey Island!” or “Pirate Cave!”—without actually stopping. Just a slow roll-by, then on to the next. I gave up even getting up to look. What was the point? The “grand finale” was a stop for lunch at a place where all the tours go. Imagine 30-40 people, zero hand-washing, no sanitizer in sight. My husband, starving because our original tour was supposed to include breakfast, ate the food. Big mistake. Huge. He got food poisoning and was sick for THREE DAYS. So not only was our tour ruined, but it completely wrecked the rest of our trip. Now, you’d think, okay, at the very least, they’ll refund the difference. Nope. Our original tour was around $100 per person. This discount disaster they dumped us on? Was $50 per person we looked it up after. So naturally, they refunded us… $50. Total. For both of us. Meaning, we actually paid $50 more than everyone else on that boat. No apology, no real refund, just a “you’re welcome for the downgrade” attitude. This company is a disaster—unorganized, unprofessional, and they do not care about their customers. I could cry every time I think about this absolute nightmare of a day. Do yourself a favor: Book literally anywhere else.

Lovely, fully catered day, where we could indeed see above and below water before the crowds from the beautiful nature. After breakfast on the beach it was 45 minutes with a speedboat. Ni is an enthusiastic and experienced tour guide, who points out what to look out for in time and tirelessly takes pictures on request. One of the better lunch buffets we have experienced during this kind of outing. And the care further on board was with drinks, water and fresh fruit perfectly fine. For us the first time we snorkelled and we loved it. Later we noticed that there is even a little better quality snorkels (with extra valve), that could be an improvement point. Masks perfect. We look back on a very successful day!

Awesome day visiting all popular islands , national park , beaches , snorkeling , awesome crew and tour all together

Greatly organized tour. Punctual and on time. I traveled with my family (8 people). I highly recommend. Greetings from Poland.