Key West Afternoon Dolphin Sail

What a blast! The crew knew exactly where to find dolphins and they delivered! The boat was spacious and clean.

We all had a great time . We were very lucky that we found dolphins pretty fast and hung out with us for a long time. The captain and her assistant were very good, knowledgeable and able to explain every question they were asked. Everybody in our party of 7 were very satisfied with the experience. Will definitely recommend it.

Great experience! Loved it, definitely recommend!!

I use a cane and arrived 90 minutes early, confirmed with very helpful kiosk agents that the boarding process would include a ramp with handrails. They were wonderful, showed it to me, showed how it set up when the next Sebago boat came in and used it. I was happy to wait and eager to go on the dolphin watch. When our scheduled boat showed up, the capt and crew had no interest in being helpful and ignored requests: instead they set down a flat wooden board less than 30” wide (no rails at all) that even a number of the mobile/agile participants hesitated to use. The kiosk people approached him and he waved them off. You know what? I’d brought $60 to tip the crew and regularly leave glowing recommendations on Yelp, TripAdvisor and Google. I had waited 90 minutes in the heat, happy at the prospect of seeing dolphins. Now, I appreciate the refund, I do, but is this really the way this company treats people with a disability who have paid in advance and are eager to join in? It made me feel like my presence was meaningless. And no, I didn’t go up in front of the whole crowd and announce that I needed them to switch to the ramp with handrails that was sitting not ten feet away… and very few handicapped people ever would do so when the captain showed zero interest. By the way, I was sitting right there in the bright red mobility scooter that I’d already made arrangements to leave onshore, I saw the kiosk person speak to the captain twice (he was paid no mind), and so? If that’s how you all do business, you’ll never get mine again and I will make sure that other mobility challenged people never feel the same regret and embarrassment.

This was the best experience ever. Captain Brett and the first mate Robin made sure that everyone on the cruise had a great time and experience. He was able to find at least 15 dolphins which made the trip so special. Thank you to both of them for the AWESOME experience.