House of Waterford Crystal Guided Factory Tour

From€18.5
1 hour
Waterford, Ireland

About this activity

Experience the artistry of crystal-making at the House of Waterford Crystal with a guided tour showcasing skilled artisans and a vast retail store.

Highlights

  • Explore the historic crystal factory
  • Witness artisans crafting exquisite crystal pieces
  • Learn about traditional and modern crystal-making techniques
  • Visit the expansive Waterford Crystal retail store
  • Discover the rich heritage of Waterford's crystal artistry

Full description

Step into the world of fine craftsmanship at the House of Waterford Crystal. This immersive guided tour offers a behind-the-scenes look at the intricate process of creating world-renowned crystal pieces. Watch as artisans skillfully shape molten crystal, and learn about both traditional and contemporary techniques. After the tour, explore the expansive retail store, featuring one of the largest collections of Waterford Crystal. Whether you're a collector or new to crystal, this experience provides a unique insight into Waterford's rich heritage and artistry.

Included / Excluded

  • Guided tour of the crystal factory
  • Demonstrations by skilled artisans
  • Access to the retail store with extensive Waterford Crystal displays
  • Transportation to and from the factory

Meeting point

Start Location

Unknown location

Important information

Know before you book

  • Tours are conducted in English; consider this if you require a different language
  • Check the factory's operating hours before booking to ensure availability
  • Booking in advance is recommended to secure your preferred time slot

Know before you go

  • Wear comfortable footwear as the tour involves walking through the factory
  • Photography may be restricted in certain areas; please follow the guide's instructions
  • Allow extra time to browse the retail store after the tour

Cancellation policy

Free cancellation up to 1 days before the activity starts

For a full refund, cancel at least 24 hours before the scheduled departure time.

Accessibility

  • Wheelchair Accessible
  • Stroller Accessible
  • Service Animals Allowed
  • Easy Public Transport

Good to know

  • Children must be accompanied by an adult
  • Parking is available at the rear of the House of Waterford Crystal, in Bolten Street Public Car park: Cost is €1 per hour

Traveler reviews

4.6
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18

Great to see the process...

Great to see the process of making the crystal. Beautiful products and history of the building and business.. great guide on the tour.

JeanneL_MSep 29, 2026VIATOR

History and Skill

A good insight to the history and craftsmanship of Waterford Crystal. The guide was friendly and we didn't feel rushed. Got to see some rare, fabulous and very expensive crystal works of art.

961SueWSep 27, 2026TRIPADVISOR

Excellent

Absolutely brilliant tour and very knowledgeable guide and quick at answering any questions that were put to her

patsH2024UMSep 25, 2026TRIPADVISOR

Waterford’s Shining Beauty

The Waterford Showroom is absolutely breathtaking as it displays pieces from the past and newly created pieces. From the wine glasses and vases to carvings of unbelievable beauty, Christmas pieces, including ornaments and jewellery also…it is amazing! The tour including history of how it began and why has taken over the present ownership AND a full explanation of how special patterns are created and how each piece is made is beyond expectation!

Bob_NSep 25, 2026VIATOR

Fascinating experience of glass making at its finest.

Learnt a lot about how the glass is crafted from start to finish. I have been lucky enough to have quite a lot of Waterford crystal and to see the work that goes in to each piece was fascinating. We had a knowledgeable tour guide who was able to answer any questions. I didn’t realise the fruit bowl I had was actually called the Apprentice bowl. It was a piece that apprentices learnt all the different cuts etc on. The visit was approximately 1 hour. We booked via Tripadvisor and got a discount. If you want, you are able to purchase from the gift shop. There is a very nice cafe in the building and spotlessly clean toilets.

476JulieTSep 24, 2026TRIPADVISOR

Additional information

Children must be accompanied by an adult Parking is available at the rear of the House of Waterford Crystal, in Bolten Street Public Car park: Cost is €1 per hour