Guided Prado Museum Tour with Skip-the-Line Access
About this activity
Highlights
- Skip-the-line access to Prado Museum
- Guided tour of Spanish art masterpieces
- Insights into Velázquez and Goya's works
- Explore Renaissance to Romantic art
- Learn about art history from experts
Full description
Included / Excluded
- Skip-the-line entry to the Prado Museum
- Expert guide providing in-depth art insights
- Guided tour of the museum's masterpieces
- Food and beverages
Meeting point
Start Location
s/n Calle de Felipe IV, Monument to Goya, Madrid, ES
Important information
Know before you book
- The tour is conducted in English; ensure you understand the language.
- Children under 18 must be accompanied by an adult.
- The museum is wheelchair accessible; please inform us in advance for any special assistance.
Know before you go
- Wear comfortable walking shoes as the tour involves walking and standing.
- Photography may be restricted in certain areas; please follow the guide's instructions.
- Arrive at the meeting point 15 minutes before the scheduled tour time.
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Accessibility
- Wheelchair Accessible
- Stroller Accessible
- Easy Public Transport
Traveler reviews
Prada Tour with Miguel
Miguel was knowledgable and pleasant. There was a glitch beyond Miguel’s control with our entry time. The tour was shorter than expected because of the ticket snafu.
Horrible Viator Customer Service at the Prado Museum
We purchased Skip the Line entrance tickets for a specific time at the Prado in Madrid-3 weeks in advance-through Viator. On the day before our tour we received an email saying our tour had been rescheduled for 2 hours earlier than we originally scheduled. I immediately emailed the attached address for questions as we could not attend the earlier time bc we were going to be in another tour at that time. I received no contact in response, so a few hours later I emailed again explaining the same thing and once again requesting to be re-added to the original tour time. Again no response. However, the next day I was sent e-tickets for the original time so I guessed the issue had been taken care of. We arrived at the museum, found our group, gave our e-tickets but the guide could not find our information. She called her office and they could not find it either so she took the group and left us there. She did not attempt to help us at all-which really wasn’t her job but would’ve been very kind. So, we called the help line and spoke with a customer service representative who told us we had missed our tour at the earlier time. The only help they offered was to refund our tickets. We have not received the refund yet and are still travelling internationally so we have not followed up. But honestly, this was some of the worst customer service ever. No help at all.
Welcome to the Prado.
Great introduction to the museum. Our guide was friendly and informative, and did not provide us with overwhelming information. The museum has a lot to see, more that can be covered in any tour.
Must See
Our guide Miguel provided a very knowledgeable overview of the history of the artworks we viewed. A worthwhile experience.
Viator = FAIL
How was my experience? What experience? Within the “no cancellation” window my reservation was moved to another time. Without consulting with my schedule first. So far, 2 of the 3 reservations here have been changed on me. Why use Viator?