Express Milan Duomo and Rooftop Tour

Our host was nice and knowledgeable but this tour was an unmitigated disaster. After entering the Duomo our guide was unable to keep the group together. After a truncated rooftop visit we were informed that we could not take the elevators down to the main area of the Duomo. The only solution was the stairs, which was not an option for all of the guests. Once all guests were convinced we need to take stairs in order to make the Duomo before closing we (unsurprisingly) got split up. By the time we reached the street the group was fractured the guide ran ahead pushing us forward. Without and easy way to discern who she was I ran after her to inform her that we understood the need to press forward but that she was leaving 40% of the group behind lost. There was a scramble to recover some people but in the end about 60% of us made it in the church with the rest left outside to their own devices. When the tour finally resumed it was essentially over with little content and much chaos to ingest. Was disappointed in the lack of organization (it was not a holiday, surely the timing of doors and elevators had to have been known in advance) and the callous nature in which our guide looked after some of our less able bodied guests. The history we received in the calm was helpful but would suggest another company perhaps. The original guide was sick that day and we had a back up but hard to imagine the quality gap is that wide.

I was so glad I did this tour. The tour host was so lovely, informative and well organised. Her knowledge of the Last Supper and the other hosts knowledge of the surrounding buildings was fantastic. Worth every cent.

This tour was so informative and picturesque. I never imagined the exterior of the Duomo to be so beautiful and architectural. The layers (literally) of detail and history grab your interest from the start. Our guide was so knowledgeable. The whole thing was fascinating. The interIor so remarkable. This is one of the best church tours I’ve been on. A must do if you’re in Milan.

My husband and I very much enjoyed our tour. It was a small group, only 3 of us, and the tour guide was very knowledgeable. We chose this option because we wanted a tour around 90 minutes that would be in a small setting. It's worth the extra money and you absolutely want to do rooftop access.

We arrived at 8:45am for a 9am start and nobody had turned up by 9:05am, I rang the tour company and they said that they were planning to contact me, but hadn't, The start time had been changed to 9:30am but they had not informed us. The tour guide arrived at 9:35am with a poor attitude. She showed no enthusiasm, no initiative, had no personality and basically didn't want to be there. The tour guide had no interest in the people on the tour, no introduction and had no personal skills. The tour itself of the Duomo was great seeing the inside and the rooftop of such a great building, The tour guide was terrible.