Everglades Airboat Adventure with Transfer

I booked an airboat tour and needed to know where to park before the tour started. The company told me I could park at the Monte Carlo Hotel, but that information was incorrect, public parking was not allowed there. I tried calling their office for clarification, but the office was closed at the time the tour was scheduled to begin, so there was no way to get help. The meeting location was unmarked and difficult to identify. The bus arrived 45 minutes late. When it finally arrived, the driver was rude and refused to wait for my family to board. He told me another bus was coming, which was not true , no second bus ever arrived. After this, the company refused to issue a refund. They claimed I was rude and also that I was not at the meeting location on time, which is contradictory. Despite the confusion and their own delays, they would not resolve the issue until I disputed the charge with my credit card company. Overall, this was a very disappointing experience due to poor communication and customer service. I would not book with this company again.

Do not take the bus ! If you go to the park you can save $35 a ticket just by driving there!!! Very unorganized. At no fault of there own If you have to park at Bayside it's gonna cost you $30 to park! So I lost out on almost $100 . Don't do it people

When they say small group semi private tour what they mean is a sprinter van packed full of people for an hour long ride to the park. They then put you in a 30 person airboat with an incredibly loud speaker to yell commentary through. If you walk past the airboat captain when you leave without tipping he yells “wow really” at you. The van guide Christian was nice though.

Partly my fault because I left the reservations to the hotel concierge, but airboat tours with 22 people in a boat are NOT WORTH YOUR TIME. My husband and I went on an airboat tour in the swamps of New Orleans with just the two of us and it was exhilarating and totally what I had in mind for this trip. You’re packed on a horribly uncomfortable boat (0% leg room for my 6’7” husband) that you can’t see out of, only to troll around for an hour at a slow pace. We got to go “fast” 3 times. It was very windy and everything the captain said on his microphone was like loud white noise. We did see a 3 foot alligator, but that was it. If you want to airboat the Everglades find a private tour. This is just a tourist trap.

Tour and retour from Miami center. A bit boring tour to the Park, though a guide gave us information with a sense of humor on the way. So also the " captain" whe we went out in the " Glades" We sat in the rear of the boat on the right side. That engine behind really blew the wax out of our ears.AND as we cruised along the inlets, the left side was closer to the evt. " crocos" to pop up. They were to be seen at the show later. So - wear ear plugs during the ride. During the tour there are a lot of water plants, some with flowers. A few interesting birds. " Allie" had been seen earlier that day. Who lured under the surface remained unseen for us. The show afterwards was thilling, with a brave guy playing with those animals, even kissed one.