Question 1

How much do tickets cost?

Accepted Answer

Homepage lists prices: 1-Day from $32.72, Night Tour from $24, Holiday Lights from $49.99

Question 2

What is the difference between 1/2/3 day and 24/48/72 hour tickets?

Accepted Answer

FAQ page - Day tickets cover calendar days; hour tickets are duration-based from check-in; hour tickets only available online

Question 3

Do you offer AAA discounts?

Accepted Answer

FAQ page - No online AAA discounts; customers must show AAA card at ticket offices for discount on standard offline prices

Question 4

Do you offer group tours?

Accepted Answer

Homepage menu mentions Group Tours; FAQ describes charter services and group arrangements

Question 5

How do I book tickets online?

Accepted Answer

FAQ page - Order confirmation emailed within 2 hours; print confirmation and bring to office to exchange for tickets

Question 6

What languages are available?

Accepted Answer

Homepage - 9 language options: French, German, Mandarin, Spanish, Korean, Portuguese, Japanese, Hindi, and English

Question 7

How long is the tour?

Accepted Answer

Homepage - 90 minutes for most tours, buses run every 25-40 minutes, first at 9:30 AM, last at 4:00 PM

Question 8

What bus tour routes are available?

Accepted Answer

Homepage - 26 stops over 16-mile loop with 1-day, 2-day, 3-day options; Night Tour also available; map referenced but not shown

Question 9

Is smoking or drinking allowed?

Accepted Answer

FAQ page - Smoking not allowed; unopened alcoholic beverages allowed for charter groups at destination

Question 10

What are your hours of operation?

Accepted Answer

Homepage, About page, Contact page - Monday-Sunday 9am-5pm EDT

Question 11

What payment methods do you accept?

Accepted Answer

FAQ page - Website accepts Visa, MasterCard, Amex; Visitor Kiosks accept cash, traveler's checks, all cards including Discover

Question 12

Do you offer combination tickets?

Accepted Answer

Homepage menu mentions 'Combo Tickets' but details not provided in content

Question 13

Are vehicles handicap accessible?

Accepted Answer

FAQ page - Yes, vehicles with accessibility available with advanced notice, subject to availability

Question 14

What is included in the tour?

Accepted Answer

Homepage - 26 stops over 16 mile loop, professional guide, audio commentary in 9 languages, hop-on/hop-off access

Question 15

What is your cancellation/refund policy?

Accepted Answer

FAQ page - Most tickets non-refundable but can be used up to one year from purchase date; terms vary by tour

Question 16

Do tours operate in rain?

Accepted Answer

FAQ page - Yes, open-top buses run rain or shine; covered buses available as option

Question 17

Can I book a private charter?

Accepted Answer

FAQ page - Charter services available; pricing depends on mileage, destination, days of service, and vehicle type; free quote requests available

Question 18

Are there student discounts?

Accepted Answer

FAQ page - No individual student discounts; school groups should contact group sales department

Question 19

Where can I pick up my tickets?

Accepted Answer

FAQ page - Philadelphia Sightseeing Tours office at The Bourse, 111 South Independence Mall East, between Chestnut & Market Street

Question 20

Where do the tours start?

Accepted Answer

FAQ page - The Historic Bourse Building, 111 S. Independence Mall East (5th St between Market and Chestnut Sts.)

Philadelphia Sightseeing Tours

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