Question 1

Is parasailing scary or safe?

Accepted Answer

FAQ page - described as serene and peaceful; slow gradual take-offs and landings; weight limits 425-450 lbs depending on wind

Question 2

What happens if it rains?

Accepted Answer

FAQ page - detailed rain policy for pontoons (refunds only if not used) and jet skis (refunds or time credit with receipt)

Question 3

Do you offer guided or self-guided options?

Accepted Answer

Activities page and FAQ - guided jet ski dolphin tours and dolphin cruises available; self-guided rentals available; captain services available for pontoons

Question 4

What is the best time to see dolphins?

Accepted Answer

FAQ page - dolphins in natural habitat seen on any cruise about 99% of the time; water clarity depends on tides and high tide is clearest

Question 5

What are your operating hours?

Accepted Answer

Contact page - detailed seasonal hours listed (Mar 1-Feb 28/29 with varying times)

Question 6

What is your cancellation policy?

Accepted Answer

Activities page - 24 hour cancellation for full refund; rain checks issued if cut short by weather/equipment issues

Question 7

Where are you located and how do I find parking?

Accepted Answer

FAQ and Contact page - located at 16 Harbor Blvd in HarborWalk Village, but parking information not explicitly mentioned

Question 8

Are life jackets provided?

Accepted Answer

FAQ page - life jackets provided for children and adults in all sizes; required for children 6 years and under

Question 9

How long do activities take?

Accepted Answer

FAQ page - parasailing 1-1.5 hours (12 min in air), glass bottom boat 2 hours; Activities page mentions guided tours

Question 10

Is the facility wheelchair accessible?

Accepted Answer

FAQ page mentions glass-bottom boat is wheelchair accessible; general accessibility at HarborWalk Village location not detailed

Question 11

What are the age restrictions?

Accepted Answer

FAQ page - comprehensive age restrictions listed for parasailing (6 to fly, 3 to ride), jet skis (5+ must sit behind driver, 18+ to drive), pontoons (18+ to drive), glass bottom boat (no restriction)

Question 12

Do you provide photography/videography services?

Accepted Answer

Activities page - marketing team may film for advertising; customers can opt out

Question 13

Can I bring my dog?

Accepted Answer

FAQ page - no dogs on dolphin cruises except service dogs; small additional fee for pontoon rentals

Question 14

What should I bring?

Accepted Answer

FAQ page lists items for Crab Island; Activities page lists hat with chin strap, sunscreen, towel

Question 15

Do you allow spectators on activities?

Accepted Answer

FAQ page - yes, spectators allowed on parasail trips (pricing available), people can accompany jet ski/pontoon renters

Question 16

What is included in each activity?

Accepted Answer

FAQ page covers life jackets, instructions for jet skis/pontoons; Activities page mentions what to bring but limited details on inclusions

Question 17

Are dogs allowed on activities?

Accepted Answer

FAQ - no dogs on dolphin cruises except service dogs; small fee for pontoon rentals with dogs

Question 18

How many people can fit on a boat?

Accepted Answer

FAQ - pontoons max 12 people (Coast Guard limit including children); pontoon sizes 25ft and 30ft listed

Question 19

Is there a weight limit for parasailing?

Accepted Answer

FAQ - 425-450 lbs depending on wind speed; captain makes final decision

Question 20

Do you offer life jackets and safety equipment?

Accepted Answer

FAQ - life jackets provided in all sizes; required for children 6 and under; recommends bringing Coast Guard approved jackets

Boogies Watersports

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FAQs