Brunello Wine Tour with Gourmet Lunch

The script is very beautiful, but the execution of the tour was quite problematic. The main problem was the lack of control and assistance of the guide. At one of the stops, approximately 15 people were left behind, including our group, Peruvian tourists, and other participants. The guide simply continued the trip to the first city. Lack of organization and assistance compromised the trip without any check or count of the passengers. Because of that, we completely lost the first gastronomic and wine tasting experience included in the tour. We looked for the team, explained what happened, and formally complained, but the assistance provided was unsatisfactory. To date, inclusive, we are still awaiting the refund corresponding to the activity we could not perform. The rest of the tour was also conducted in an excessively rushed manner, with very short stops, little time to see the places, and even to take photos. This dissatisfaction was shared by several members of the group. Another negative point: the tour was booked in Spanish, but at the winery, the explanations were given in English and there was no adequate translation from the guide. The Val d'Orcia is very worth visiting. The problem was the tour guiding: there was a lack of organization, group monitoring, and assistance when problems occurred.

Very good experience, we came from Colombia and we loved the tour. We saw Tuscany and its vineyards, which was spectacular. Our guide Constantino was very kind and fun, he also always translated for us from English to Spanish or Portuguese. The driver Fannel made us feel safe and calm.

Constantino and Cosimo conducted the tour very well, being charismatic and professional. Following the route, we had the opportunity to meet three medieval cities and two wineries. The taste of wines and pecorino cheese at the Talosa winery impressed me, as it was made underground, an old emergency exit for the nobles of the city. The wines were great, but I thought the quantity should be bigger. The meeting point at Piazzale Montelungo was not easy to find even using Google Maps. Overall, it was a very pleasant day in the company of the group.

Be wary of tour operator, my tour was changed with knowledge, not given opportunity to cancel or change to a tour of my choosing. Several of participants became lost on tour and number given to call was not enabled as per message when calling. Tour operator did not respond to inquiries regarding change of tour nor to message sent in app about becoming lost when unable to reach by phone! Viator was of no assistance in an agreeable resolution of these issues.

Gratzie John. Amazing lunch and Brunello wine. Wonderful landscape. Maybe the beer tasting and the abbey to skip. 5 stars in any case.