Anakena Beach & Rapa Nui Culture Tour

We had a short period of time and wanted to see the most we possibly could during our time on Rapa Nui. Im SO glad we did THIS trip! We learned a lot more about the island, its mystery, its proud heritage and history. We saw iconic Moai and were guided on what not to miss. It was an incredible experience I strongly recommend.

My pickup went smoothly, my hotel advised me of pickup details when I checked in as the company had already been in touch with them to advise. Our guide was Merahi and she was very knowledgeable about her subject and happy to answer any questions about Rapa Nui history and culture past - and present. Thanks very much to Merahi for a great introductory tour of Easter Island.

Ahu Ature Huki – several sculptures located in Rapa Nui National Park. So far it has not been confirmed how the inhabitants of the time brought the sculptures to this place. Anakena beach – a small sandy beach. There are only two beaches on the island. This beach was perfect: few people, the water was pleasant and the weather hot.

I would like to provide comments in relation to this tour which was purchased on 19 November 2023. Booking this tour, Viator charged me USD $313.76 or USD$156.88 per person. As per the itinerary of the tour we expected that we would be picked up from the hotel but your message was saying that we need to be at the Mahinatur office at 9am. When we came to the company office we found out that there are 2 prices for the tour: 60,000 peso without a lunch or 60,000/913=USD$66 per person 80,000 peso with a lunch or USD$88 person. We expected that our payment of US$156.88 pp will definitely cover the expenses for the lunch. Unfortunately, the tour operator said to us that our booking does not include the lunch. The above mentioned means that you have significantly overpriced the tour fee by almost 2.5 times. Booking numerous tours in the world, I have never seen so high overpricing. Could you please explain why the overpricing is so extremely high? Obviously the related information will be posted in the Trip Advisor site. We were on a very long trip in South America with too many tours but this had been the biggest disappointment for how we were treated by your company. Yes, we perfectly understand that the tour price should be higher than buying the same tour directly. But definitely, it should not be so high. I will never ever buy any tour via your company. I would appreciate if the points made above are addressed please.

The visit to the volcano was great. I was disappointed that my all-day tour was cancelled. They did not want to return my money. Instead, they offer me half day tours without lunch. I was told I was going to receive reimbursement that day, but nobody knew about it, I had to go to my hotel to get money for my lunch. Because my tour was split, they did not pick me up from my hotel. I had to walk to a place to join the group.