9/11 Memorial Tour with Optional Observatory
About this activity
Highlights
- Reflect at the 9/11 Memorial pools
- Explore artifacts at the 9/11 Museum
- Optional panoramic views from the Observatory
- Learn about the events of September 11, 2001
- Pay tribute to the lives lost
Full description
Included / Excluded
- Guided tour of the 9/11 Memorial
- Access to the 9/11 Museum
- Optional entry to the One World Observatory
- Food and beverages
Itinerary
Visit the ground zero and 911 Memorial Pools
Pass by: Entrance to One World Trade if this option is choosen
Pass by: Museum tickets to 911 Museum is an additional cost
Pass by: Walk by Wall Street and the Stock Exchange
Pass by: Tour Starts across the Street from Battery Park
Pass by: Walk by
Pass by: Walk By
Meeting point
Start Location
Unknown location
Important information
Know before you book
- The One World Observatory entry is optional and can be added during booking.
- Children under 18 must be accompanied by an adult.
- The tour is wheelchair accessible; please inform in advance if assistance is required.
Know before you go
- Wear comfortable walking shoes as the tour involves walking and standing.
- Allow extra time for security checks at the Memorial and Museum entrances.
- Photography is permitted in most areas; however, tripods and selfie sticks are not allowed.
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Accessibility
- Stroller Accessible
- Service Animals Allowed
- Easy Public Transport
- Infants Required On Laps
Good to know
- The time/date you chose is the time/date of the Walking Tour.
- The Walking Tour operates in all weather conditions, so please dress accordingly
- The Walking Tour covers about 0.6 miles (1 km)
- If the option including Anytime Entry to One World Observatory is chosen, most people spend 60-90 minutes at the Observatory. Your entry voucher is barcoded. Present it at the Observatory ticket office for a ticket for the next available entry time or anytime after that – up to 7 days from your scheduled date.
- One World Observatory is normally open daily 9am-9pm – but check opening hours for the day you plan to visit. Last entry is 1 hour before closing time
- Guests under 17 must be accompanied by an adult
Traveler reviews
911 walk and tour
Weather was not good which made the walk less enjoyable.
The experience did not...
The experience did not happen at all and no one told us. And no one ever reached out to explain. We will never use Viator again.
Private Guide One World Trade
Vivian our tour guide was EXCELLENT! Very knowledgeable and personable. We loved having her as our guide. She knew detailed information that was very interesting. Thank you Vivian!
Terrible
It was the worst tour we've ever booked through Viator. We waited 45 minutes and our guide never showed up. It was so disappointing. we missed the 911 memorial experience. I will be requesting a refund
A Place of Reflection and Respect
Visiting the 9/11 Memorial is one of those experiences that stays with you. It’s peaceful, powerful and deeply moving all at once. The design of the fountains those endless streams of water flowing into the footprints of the towers captures something words can’t really describe. It’s both heartbreaking and beautiful. Walking through the museum, you can feel how much care and respect went into preserving the stories of that day. It’s emotional, yes, but it’s also grounding a reminder of the strength and compassion that came out of such tragedy. The space itself is spotless and well-maintained, and the staff are kind and thoughtful. I’d say it’s a must visit for anyone coming to New York, not as a tourist stop, but as a place to pause, reflect, and remember.