9/11 Memorial Tour with Optional Observatory

From$39.99
2 hours – 3 hours
New York City, USA

About this activity

Experience a guided tour of the 9/11 Memorial and Museum, with an optional visit to the One World Observatory for panoramic city views.

Highlights

  • Reflect at the 9/11 Memorial pools
  • Explore artifacts at the 9/11 Museum
  • Optional panoramic views from the Observatory
  • Learn about the events of September 11, 2001
  • Pay tribute to the lives lost

Full description

Delve into the poignant history of September 11, 2001, with a guided tour of the 9/11 Memorial and Museum. Stand in reflection at the twin pools, each marking the footprints of the original Twin Towers. Inside the museum, witness artifacts and multimedia displays that chronicle the events and aftermath of that fateful day. Enhance your visit with an optional trip to the One World Observatory, where you'll be treated to breathtaking panoramic views of New York City from the tallest building in the Western Hemisphere. This experience offers a profound and educational journey through one of the most significant chapters in American history.

Included / Excluded

  • Guided tour of the 9/11 Memorial
  • Access to the 9/11 Museum
  • Optional entry to the One World Observatory
  • Food and beverages

Itinerary

1

Visit the ground zero and 911 Memorial Pools

Duration: 1h 30mAdmission: YES
2

Pass by: Entrance to One World Trade if this option is choosen

Admission: NOT_APPLICABLE
3

Pass by: Museum tickets to 911 Museum is an additional cost

Admission: NOT_APPLICABLE
4

Pass by: Walk by Wall Street and the Stock Exchange

Admission: NOT_APPLICABLE
5

Pass by: Tour Starts across the Street from Battery Park

Admission: NOT_APPLICABLE
6

Pass by: Walk by

Admission: NOT_APPLICABLE
7

Pass by: Walk By

Admission: NOT_APPLICABLE

Meeting point

Start Location

Unknown location

Important information

Know before you book

  • The One World Observatory entry is optional and can be added during booking.
  • Children under 18 must be accompanied by an adult.
  • The tour is wheelchair accessible; please inform in advance if assistance is required.

Know before you go

  • Wear comfortable walking shoes as the tour involves walking and standing.
  • Allow extra time for security checks at the Memorial and Museum entrances.
  • Photography is permitted in most areas; however, tripods and selfie sticks are not allowed.

Cancellation policy

Free cancellation up to 1 days before the activity starts

For a full refund, cancel at least 24 hours before the scheduled departure time.

Accessibility

  • Stroller Accessible
  • Service Animals Allowed
  • Easy Public Transport
  • Infants Required On Laps

Good to know

  • The time/date you chose is the time/date of the Walking Tour.
  • The Walking Tour operates in all weather conditions, so please dress accordingly
  • The Walking Tour covers about 0.6 miles (1 km)
  • If the option including Anytime Entry to One World Observatory is chosen, most people spend 60-90 minutes at the Observatory. Your entry voucher is barcoded. Present it at the Observatory ticket office for a ticket for the next available entry time or anytime after that – up to 7 days from your scheduled date.
  • One World Observatory is normally open daily 9am-9pm – but check opening hours for the day you plan to visit. Last entry is 1 hour before closing time
  • Guests under 17 must be accompanied by an adult

Traveler reviews

3.6
34 reviews
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9

9-11 guided tour

Tour included guide on headsets. Was extremely knowledgeable very eye opening if sombre experience

tmerrisJun 27, 2026TRIPADVISOR

Do not purchase!

The lady we had was very nice, but unfortunately that was the only positive part of this experience. I paid for tickets that were never provided to me, and when I contacted customer service, they refused to issue a refund or take responsibility for the mistake. This ended up wasting an entire day of our trip, and to make matters worse, I had to purchase tickets a second time just to enter the memorial. Paying twice for the same attraction is completely unacceptable. Save yourself the frustration, time, and money and book elsewhere.

Kiara_DJun 9, 2026VIATOR

911 walk and tour

Weather was not good which made the walk less enjoyable.

Steve CMay 25, 2026TRIPADVISOR

The experience did not...

The experience did not happen at all and no one told us. And no one ever reached out to explain. We will never use Viator again.

Lenka_LNov 3, 2025VIATOR

Private Guide One World Trade

Vivian our tour guide was EXCELLENT! Very knowledgeable and personable. We loved having her as our guide. She knew detailed information that was very interesting. Thank you Vivian!

FarAway13808644854Oct 11, 2025TRIPADVISOR