Magpie
5.0(755 reviews)

9/11 Memorial Tour with Museum and One World Observatory Options

From$36
3 hours
Commentary: Guide · en

About this activity

Experience a comprehensive 3-hour tour of the 9/11 Memorial, Museum, and optional One World Observatory, delving into the history and resilience of New York City post-9/11.

Highlights

  • Visit St. Paul's Chapel, the 'Little Church That Stood'
  • Reflect at the 9/11 Memorial Pools, set in the original footprints of the Twin Towers
  • Explore the 9/11 Museum with skip-the-line access
  • Ascend to the One World Observatory for panoramic views of New York City
  • Learn about the resilience and rebuilding of Lower Manhattan

Full description

Explore Ground Zero and the 9/11 Memorial on a powerful guided tour that brings history to life. Hear firsthand stories of resilience and heroism. Walk past St. Paul’s Chapel, visit the FDNY 10 House, see the Survivor Tree, and stand by the 9/11 Memorial Pools where the Twin Towers once stood with a professional friendly local NYC tour guide. Optional access to the 9/11 Museum and One World Observatory included—explore powerful exhibits and take in breathtaking views from the top of One World Trade Center.

Included / Excluded

  • One World Observatory Access (if option is selected)
  • Stories of Heroism & Resilience
  • Expert NYC Tour Guide
  • 9/11 Museum Access (if option selected)
  • Ground Zero & 9/11 Memorial Guided Tour
  • Gratuities
  • Tour Guide inside the Museum or Observatory

Itinerary

1

Pass by: Your tour begins at the corner of Warren Street and Broadway, near City Hall Subway Station (R & W lines). Your guide will introduce the history of the area and set the stage for your journey through Ground Zero.

Admission: NOT_APPLICABLE
2

See the historic St. Paul’s Chapel, which served as a refuge for first responders after 9/11. Your guide will explain its vital role in the aftermath and how it became a place of healing and support.

Duration: 10 minAdmission: NOT_APPLICABLE
3

Visit FDNY 10 House, home to the firefighters who were among the first to respond to the attacks. See the 9/11 Memorial Wall, honoring the fallen firefighters who sacrificed their lives.

Duration: 5 minAdmission: NOT_APPLICABLE
4

See the striking design of the Oculus, a transportation hub and shopping center that symbolizes rebirth of the World Trade Center. Learn how it was built to replace the destroyed PATH station and its deeper significance in the city's recovery.

Duration: 10 minAdmission: NOT_APPLICABLE
5

See and stand beneath One World Trade Center (Freedom Tower) and hear about its construction, design, and symbolism as the tallest building in the Western Hemisphere.

Duration: 5 minAdmission: NOT_APPLICABLE
6

Pay tribute at the twin reflecting pools, located in the footprints of the Twin Towers. Your guide will share the history of the memorial, its design, and the significance of the inscribed names.

Duration: 15 minAdmission: YES
7

See the Survivor Tree, a Callery pear tree that withstood the destruction of 9/11 and became a symbol of resilience. Your guide will explain its miraculous survival and journey back to Ground Zero.

Duration: 5 minAdmission: NOT_APPLICABLE
8

Travelers who select the Tour + Museum or Full Access options, will continue the experience with seamless access to 9/11 Museum on a self-guided tour. Explore exhibits featuring artifacts, personal stories, and multimedia presentations that offer a deeper understanding of the day’s events and its aftermath.

Duration: 1h 30mAdmission: YES
9

Travelers who have chosen the Tour + One World Observatory or Full Access options, will enjoy a seamless access to the observation deck located on top of the tallest building in the Western Hemisphere.

Duration: 1h 30mAdmission: YES

Important information

Know before you book

  • The tour operates rain or shine; dress appropriately for the weather conditions.
  • Optional access to the One World Observatory is subject to availability and may require additional booking.
  • Photography is permitted in most areas; however, flash photography and tripods are not allowed inside the museum.

Know before you go

  • Wear comfortable walking shoes, as the tour involves walking for approximately 3 hours.
  • Bring a valid ID for museum entry and any optional attractions.
  • Be prepared for security screenings at all venues; large bags may be subject to inspection.

Cancellation policy

Free cancellation up to 1 days before the activity starts

For a full refund, cancel at least 24 hours before the scheduled departure time.

Accessibility

  • Wheelchair Accessible
  • Stroller Accessible
  • Service Animals Allowed
  • Easy Public Transport

Traveler reviews

5.0
755 reviews
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The History Lesson I Didn’t Know I Needed

Tim was a great tour guide. He was extremely knowledgeable, humorous in his delivery and real. Tim is a great story teller. The tour and information sessions were absolutely worth the cost!

J4565AMtanyahJul 14, 2026TRIPADVISOR

Great commentator and very respectful of 9/11

Jim Quinn was a great personal experience to 9/11. I had my own experience from a small TV in a hotel in San Jose, CA. Hearing from Jim was a blessing.

O6597GAdiegotJul 14, 2026TRIPADVISOR

Humbling

Jim Quinn is a good tour guide. He was here in New York the day of the terrorist attack and was able to share personal information and experience.

Sightseer777341Jul 14, 2026TRIPADVISOR

Great

Jim Quinn provided a lot of great information and personal experience really providing an authentic insight to the 9/11 tour.

clairajoytoriceshJul 14, 2026TRIPADVISOR

9-11 memorial tour

Lovely tour. Guide (Jim Q) spoke with knowledge and great emotion.

genieceh2022Jul 14, 2026TRIPADVISOR
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