9/11 Memorial Tour with Museum and One World Observatory Options
From$28.8
2 hours – 3 hours
New York City, USA
About this activity
Discover the history and significance of September 11, 2001, through a guided tour of the 9/11 Memorial, Museum, and One World Observatory, offering insights and panoramic views of New York City.
Highlights
- Explore the 9/11 Memorial pools
- Visit the 9/11 Museum's artifacts
- Ascend to the One World Observatory
- Learn about the events of September 11, 2001
- Experience panoramic views of NYC
Full description
Delve into the poignant history of September 11, 2001, with a comprehensive guided tour of New York City's 9/11 Memorial and Museum. Stand in reflection at the twin Memorial pools, each marking the footprint of the original Twin Towers. Inside the Museum, explore artifacts, personal stories, and multimedia displays that chronicle the events and aftermath of that fateful day. Enhance your experience with an optional visit to the One World Observatory, where you'll ascend to the top of the tallest building in the Western Hemisphere for breathtaking 360-degree views of the city skyline. This tour offers a profound and educational journey through one of the most significant chapters in modern history, providing both remembrance and resilience.
Included / Excluded
- Guided tour of the 9/11 Memorial
- Admission to the 9/11 Museum
- Access to the One World Observatory
- Food and beverages
Itinerary
1
Pass by: Your tour begins at the corner of Warren Street and Broadway, near City Hall Subway Station (R & W lines). Your guide will introduce the history of the area and set the stage for your journey through Ground Zero.
Admission: NOT_APPLICABLE
2
See the historic St. Paul’s Chapel, which served as a refuge for first responders after 9/11. Your guide will explain its vital role in the aftermath and how it became a place of healing and support.
Duration: 10 minAdmission: NOT_APPLICABLE
3
Visit FDNY 10 House, home to the firefighters who were among the first to respond to the attacks. See the 9/11 Memorial Wall, honoring the fallen firefighters who sacrificed their lives.
Duration: 5 minAdmission: NOT_APPLICABLE
4
See the striking design of the Oculus, a transportation hub and shopping center that symbolizes rebirth of the World Trade Center. Learn how it was built to replace the destroyed PATH station and its deeper significance in the city's recovery.
Duration: 10 minAdmission: NOT_APPLICABLE
5
See and stand beneath One World Trade Center (Freedom Tower) and hear about its construction, design, and symbolism as the tallest building in the Western Hemisphere.
Duration: 5 minAdmission: NOT_APPLICABLE
6
Pay tribute at the twin reflecting pools, located in the footprints of the Twin Towers. Your guide will share the history of the memorial, its design, and the significance of the inscribed names.
Duration: 15 minAdmission: YES
7
See the Survivor Tree, a Callery pear tree that withstood the destruction of 9/11 and became a symbol of resilience. Your guide will explain its miraculous survival and journey back to Ground Zero.
Duration: 5 minAdmission: NOT_APPLICABLE
8
Travelers who select the Tour + Museum or Full Access options, will continue the experience with seamless access to 9/11 Museum on a self-guided tour. Explore exhibits featuring artifacts, personal stories, and multimedia presentations that offer a deeper understanding of the day’s events and its aftermath.
Duration: 1h 30mAdmission: YES
9
Travelers who have chosen the Tour + One World Observatory or Full Access options, will enjoy a seamless access to the observation deck located on top of the tallest building in the Western Hemisphere.
Duration: 1h 30mAdmission: YES
Meeting point
Start Location
Unknown location
Important information
Know before you book
- The tour is wheelchair accessible; please inform the operator in advance if assistance is required.
- Children under 6 years old can join the tour free of charge.
- Photography is permitted in most areas; however, tripods and selfie sticks are not allowed.
Know before you go
- Wear comfortable walking shoes as the tour involves walking and standing for extended periods.
- Bring a valid ID for entry into the Museum and Observatory.
- Allow extra time for security screenings at each venue.
Cancellation policy
Free cancellation up to 1 days before the activity starts
For a full refund, cancel at least 24 hours before the scheduled departure time.
Accessibility
- Wheelchair Accessible
- Stroller Accessible
- Service Animals Allowed
- Easy Public Transport
Traveler reviews
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Jim the tour guide was amazing
Jim Quinn was amazing giving us an amazing information on our tour. The information was tear making and his own experiences of that day was very interesting. Some of the information I did not know, even though I had a good know of the event. I would like to say again Jim was amazing
Samantha LMay 18, 2026TRIPADVISOR
Totally recommend
Nice tour with Jim Quinn. Great insights from a real New Yorker.
Melanie_RichelMay 18, 2026TRIPADVISOR
9/11
Jim Quinn gave great personal stories with the tour.
brinnad2026May 18, 2026TRIPADVISOR
Worth it!
Very Good Tour with Jim Quinn. Would do it again
Timo WMay 18, 2026TRIPADVISOR
Jim Quinn was great!
Jim Quinn was a great guide. He really helped us understanding the feelings New York had that day of 9/11 and he explained everything very well and emotionally!
148lucawMay 15, 2026TRIPADVISOR