9/11 Memorial & Ground Zero Tour
About this activity
Highlights
- Visit the 9/11 Memorial pools
- Explore the Ground Zero site
- Optional access to the 9/11 Museum
- Learn about the events of September 11, 2001
- Hear personal stories from knowledgeable guides
Full description
Included / Excluded
- Guided tour of 9/11 Memorial & Ground Zero
- Optional 9/11 Museum ticket
- Expert commentary from knowledgeable guides
- Transportation to and from the tour location
Meeting point
Start Location
Unknown location
Important information
Know before you book
- The tour is conducted in English; consider language options if needed.
- Photography is allowed in the Memorial area but restricted inside the Museum.
- Check the weather forecast and dress appropriately for the tour.
Know before you go
- Wear comfortable walking shoes as the tour involves walking.
- Bring a valid ID for museum entry if you opt for the 9/11 Museum ticket.
- Allow extra time for security checks at the museum entrance.
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Accessibility
- Stroller Accessible
- Service Animals Allowed
- Easy Public Transport
Traveler reviews
Cesar was very...
Cesar was very knowledgeable and a great tour guide. Lots of information about memorial I did not know!
Big problems with the Viator service
The experience was great after I bought a ticket to the museum after being ripped off by Viator, I paid almost 200 for tour and optional museum which i learned meant the tour guide had our museum ticket, we were ghosted by the “tour guide” as we went to the listed 24 state street start point but there was no tour guide?? Everyone Ftom the uber driver to the statute of liberty tour guide which was there was telling us that memorial is another place, we waited and waited and eventually took uber to correct place spent more money and bought tickets there, I have used Viator in Chicago, New York and was planning on using it in Tennessee and Vegas lsyervtjis month and year but not now! I will never use this service again and I’m going to see what can be done to recoup my $180 and let everyone know what happened so other unsuspecting travelers don’t get caught in this scam. Additionally, I requested a refund after it was clear there was no tour beginning at that location and they did respond with a phone number to call …. Which was unreachable, thanks but no thanks to Viator
Martin was our tour...
Martin was our tour guide. He was phenomenal. His knowledge of the history was incredible. if I could give more than 5 stars I would.
Do not use vendor atractions4us. They gave tickets that didn't work and did not provide refund
I was given tickets for the 9-11 museum and when I tried to use them the museum said they had already been used. I contacted viator and they said the vendor refused to provide a refund. The vendor attractions4us has horrible reviews online and would not use them. I am also aggravated that viator is sponsoring this company and then did not support me, I will not be using viator in the future.
Great Guide very...
Great Guide very insightful and knowledgeable and made the tour a personal experience for us both he deserves a pay rise.