Question 1

What do I Need To Bring

Accepted Answer

ALL DRIVERS MUST CARRY A VALID DRIVER’S LICENSE WHILE ON THE TRAILS. The Forest Service patrols the trails just like the highways.

Question 2

What Age Restrictions Are There?

Accepted Answer

To drive the ATVs you must be 21 years old, or 25 years old with passengers who are minors. Children have to be able to sit in there chair and be able to wear a standard automotive seatbelt or harness typically that is around 48″ tall.

Question 3

Choosing Between Guided and Self Guided Adventures

Accepted Answer

Join our guided tours and you’ll drive your own machine, led by one of our professional guides. Their expertise ensures efficient navigation to every point of interest and personalized attention to your group’s needs.

Prefer a more independent adventure? Opt for our self-guided options. Perfect for those familiar with the area or experienced in ATV activities, these tours offer flexibility and freedom.

Whichever you choose, guided or self-guided, both promise an exhilarating experience that’s sure to surpass your expectations!

Question 4

Choosing Between the 4-hour and 8-hour Self-Guided adventure

Accepted Answer

This is our most common question before booking a Self guided Adventure. You can see most of the points of interest in the 4-hour timeframe if you take shortcuts and don’t spend a lot of time at each of the Points of interest. Most of our self-guided guests prefer making a day of it on a full-day (8-hour) adventure. You can pack a lunch and spend the day exploring at your own pace. You can also call for an early pickup if you don’t want o to be out all day. If you’re considering a 4-hour adventure the guided option is very efficient for seeing all of the best locations.

Question 5

When and Where do we Meet

Accepted Answer

You will meet us and depart from our trailhead location. You will receive detailed directions in your booking confirmation after completing your booking. Our primary location is 5 miles outside of Sisters. Typically it is about 30 minutes from bend and 45-50 minutes from Sunriver.

Question 6

Tour Guide Gratuity

Accepted Answer

An 18% gratuity will be automatically applied to your reservation for: 

Groups of 6 or more machines
Tours on Memorial Day, Independence Day, Labor Day.
Otherwise, gratuity is not included in the price of the tour but greatly appreciated by our guides.

Question 7

Reservations and Cancellations

Accepted Answer

ATV Tours are conducted regardless of weather conditions, except in extreme circumstances. If Octane Adventures has to cancel for any reason, you will receive a full refund. Do not be late for your reservation or your booking may be forfeited.

You can make any changes or cancellations up to 48 hours before your tour date and you will receive a full refund minus a non-refundable 10% fee.
If you make any changes or cancellations within 48 hours, you can reschedule, take an in-store credit or 50% of the trip payment will be forfeited.
We do not offer refunds for cancellations within 24 hours of your tour.
NO-SHOWS:

No refunds are given for No-Shows. Cancellations after 5pm the day prior to the tour or cancellations the day of the tour are considered a No-Show.

Question 8

Credit Card Damage Deposits

Accepted Answer

For ATVs, we do hold a damage deposit of $1000 on the day of your tour. However, if you damage a machine you are subject to the damage waiver limits that you selected. We will automatically charge the card on file for repairs or the damage waiver deductible.  Before departure and upon return, you will inspect the machines just like you would a car rental.  You will be responsible for any and all damages to the machines while they are in your care.  Other charges may also include late fees, recovery fees, and revenue lost from existing bookings, which are impacted due to a machine being down for repairs.

4hr - Black Sands Scenic ATV Tour near Bend, Oregon

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